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Zoho CRM vs Copper
A broad, highly configurable CRM that lists workflows, cadences and forecasting from its first paid edition and includes a free edition for very small teams. A CRM designed around Google Workspace, syncing Gmail, Calendar and Drive so records update from the inbox.
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Both are credible choices; the right one depends on team size, billing preference and which tier you need for automation. The tables below use each vendor's published prices and seat rules, so the totals are what a team of that size would be billed before tax.
At a glance
| Zoho CRM | Copper | |
|---|---|---|
| Score | 78.2 / 100 | 32.7 / 100 |
| Cheapest paid plan (annual) | Standard: $14 | Basic: $23 |
| Top published price (annual) | Ultimate: $52 | Business: $99 |
| Free plan | Yes, up to 3 users | Not listed |
| Month-to-month billing | Yes | Yes |
| Trial | free trial on paid editions | free trial, no credit card |
| Seat rules | Free Edition capped at 3 users | no seat minimum listed |
| Workflow automation | Standard and upWorkflows & assignment rules | Professional and upWorkflow automation |
| Email sequences / cadences | Standard and upCadences | Business and upEmail series |
| Sales forecasting | Standard and upSales forecasting | Not listed |
| Single sign-on (SSO) | Not listed | Not listed |
"Not listed" means the vendor's pricing page doesn't mention the feature for any plan. It may still exist on a higher tier, as an add-on, or in a separate feature matrix, so check with the vendor before ruling a CRM out.
Monthly cost by team size (annual billing)
Pipeline & contacts only
| Team | Zoho CRM | Copper |
|---|---|---|
| 1 person | $0 ✓ Free Edition | $23 Basic |
| 3 people | $0 ✓ Free Edition | $69 Basic |
| 10 people | $140 ✓ Standard | $230 Basic |
| 25 people | $350 ✓ Standard | $575 Basic |
| 50 people | $700 ✓ Standard | $1,150 Basic |
Workflow automation
| Team | Zoho CRM | Copper |
|---|---|---|
| 1 person | $14 ✓ Standard | $59 Professional |
| 3 people | $42 ✓ Standard | $177 Professional |
| 10 people | $140 ✓ Standard | $590 Professional |
| 25 people | $350 ✓ Standard | $1,475 Professional |
| 50 people | $700 ✓ Standard | $2,950 Professional |
Automation + email sequences
| Team | Zoho CRM | Copper |
|---|---|---|
| 1 person | $14 ✓ Standard | $99 Business |
| 3 people | $42 ✓ Standard | $297 Business |
| 10 people | $140 ✓ Standard | $990 Business |
| 25 people | $350 ✓ Standard | $2,475 Business |
| 50 people | $700 ✓ Standard | $4,950 Business |
Each cell is the cheapest plan that fits the team and lists every feature in that row's need, using each vendor's seat minimums and caps. ✓ marks the cheaper option.
Where each one comes out ahead
Zoho CRM
- Lower entry price: Standard at $14 vs Basic at $23 per user per month
- Has a free plan (up to 3 users); Copper doesn't list one
- Cheaper route to workflow automation for 10 people: $140 vs $590 a month
- Cheaper route to email sequences for 10 people: $140 vs $990 a month
- Lists sales forecasting (from Standard); Copper's pricing page doesn't
Choose Zoho CRM if you want automation and forecasting on a low per-seat budget and don't mind a configuration-heavy tool.
See Zoho CRM pricingCopper
No clear advantage on the published data.
Choose Copper if your whole team works in Gmail and Google Calendar and you want the CRM to live beside the inbox.
See Copper pricingWorth knowing
- Zoho CRM: Zoho defaulted to Singapore dollars for our capture location; the USD figures come from its own USD currency switch.
- Zoho CRM: Local sales taxes are added on top of the listed prices.
- Copper: Contact limits rise by plan: Basic is capped at 2,500 contacts and Professional at 15,000.
- Copper: Built around Google Workspace (Gmail, Calendar, Drive and Sheets integrations).
FAQ
Is Zoho CRM or Copper cheaper?
For 10 people who need workflow automation, Zoho CRM is cheaper: Standard at $140 a month vs Copper Professional at $590, a difference of $5,400 a year.
Which has a free plan, Zoho CRM or Copper?
Zoho CRM has one for up to 3 users; Copper doesn't list one.
Can I pay monthly for Zoho CRM and Copper?
Zoho CRM publishes month-to-month prices; Copper publishes month-to-month prices.
Related comparisons
Full details: Zoho CRM pricing · Copper pricing