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Freshsales vs Close
The Freshworks sales CRM, with a full-product trial before you commit and a low entry price that climbs quickly for sequences and forecasting. Built for high-volume inside sales, with calling, email and SMS in one place, plus an AI agent that works leads.
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Both are credible choices; the right one depends on team size, billing preference and which tier you need for automation. The tables below use each vendor's published prices and seat rules, so the totals are what a team of that size would be billed before tax.
At a glance
| Freshsales | Close | |
|---|---|---|
| Score | 74.1 / 100 | 27.4 / 100 |
| Cheapest paid plan (annual) | Growth: $9 | Solo: $9 |
| Top published price (annual) | Enterprise: $59 | Scale: $139 |
| Free plan | Not listed | Not listed |
| Month-to-month billing | Yes | Yes |
| Trial | free 21-day trial | free 14-day trial, no credit card |
| Seat rules | no seat minimum listed | Solo capped at 1 user |
| Workflow automation | Growth and upBasic workflows | Growth and upAutomated workflows |
| Email sequences / cadences | Pro and upSales sequences | Not listed |
| Sales forecasting | Enterprise and upForecasting insights | Not listed |
| Single sign-on (SSO) | Not listed | Not listed |
"Not listed" means the vendor's pricing page doesn't mention the feature for any plan. It may still exist on a higher tier, as an add-on, or in a separate feature matrix, so check with the vendor before ruling a CRM out.
Monthly cost by team size (annual billing)
Pipeline & contacts only
| Team | Freshsales | Close |
|---|---|---|
| 1 person | $9 Growth | $9 Solo |
| 3 people | $27 ✓ Growth | $105 Essentials |
| 10 people | $90 ✓ Growth | $350 Essentials |
| 25 people | $225 ✓ Growth | $875 Essentials |
| 50 people | $450 ✓ Growth | $1,750 Essentials |
Workflow automation
| Team | Freshsales | Close |
|---|---|---|
| 1 person | $9 ✓ Growth | $99 Growth |
| 3 people | $27 ✓ Growth | $297 Growth |
| 10 people | $90 ✓ Growth | $990 Growth |
| 25 people | $225 ✓ Growth | $2,475 Growth |
| 50 people | $450 ✓ Growth | $4,950 Growth |
Automation + email sequences
| Team | Freshsales | Close |
|---|---|---|
| 1 person | $39 Pro | — |
| 3 people | $117 Pro | — |
| 10 people | $390 Pro | — |
| 25 people | $975 Pro | — |
| 50 people | $1,950 Pro | — |
Each cell is the cheapest plan that fits the team and lists every feature in that row's need, using each vendor's seat minimums and caps. ✓ marks the cheaper option.
Where each one comes out ahead
Freshsales
- Cheaper route to workflow automation for 10 people: $90 vs $990 a month
- Lists email sequences (from Pro); Close's pricing page doesn't
- Lists sales forecasting (from Enterprise); Close's pricing page doesn't
Choose Freshsales if you already use Freshworks support tools or want the cheapest entry tier with basic workflows.
See Freshsales pricingClose
No clear advantage on the published data.
Choose Close if your reps spend their day on the phone and you want a dialer inside the CRM.
See Close pricingWorth knowing
- Freshsales: Growth lists only basic workflows; the pricing page doesn't say what the limits are.
- Freshsales: Branded documents and the Freddy AI Agent are paid add-ons on every plan.
- Close: Each card carries two prices without saying which is monthly; we treat the lower one as the annual price because the annual option is labelled "save up to 50%".
- Close: Solo and Essentials don't include workflows.
FAQ
Is Freshsales or Close cheaper?
For 10 people who need workflow automation, Freshsales is cheaper: Growth at $90 a month vs Close Growth at $990, a difference of $10,800 a year.
Which has a free plan, Freshsales or Close?
Freshsales doesn't list one; Close doesn't list one.
Can I pay monthly for Freshsales and Close?
Freshsales publishes month-to-month prices; Close publishes month-to-month prices.
Related comparisons
Full details: Freshsales pricing · Close pricing