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Salesforce vs Freshsales
The enterprise heavyweight: a long edition ladder that starts with a small-business suite and climbs to AI-heavy editions sold on annual contracts. The Freshworks sales CRM, with a full-product trial before you commit and a low entry price that climbs quickly for sequences and forecasting.
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Both are credible choices; the right one depends on team size, billing preference and which tier you need for automation. The tables below use each vendor's published prices and seat rules, so the totals are what a team of that size would be billed before tax.
At a glance
| Salesforce | Freshsales | |
|---|---|---|
| Score | 58 / 100 | 74.1 / 100 |
| Cheapest paid plan (annual) | Starter Suite: $25 | Growth: $9 |
| Top published price (annual) | Max: $550 | Enterprise: $59 |
| Free plan | Yes, up to 2 users | Not listed |
| Month-to-month billing | Yes | Yes |
| Trial | free 30-day trial | free 21-day trial |
| Seat rules | Free Suite capped at 2 users | no seat minimum listed |
| Workflow automation | Starter Suite and upBuilt-in Sales Flows and Lead Routing | Growth and upBasic workflows |
| Email sequences / cadences | Not listed | Pro and upSales sequences |
| Sales forecasting | Pro Suite and upSales Quoting and Forecasting | Enterprise and upForecasting insights |
| Single sign-on (SSO) | Not listed | Not listed |
"Not listed" means the vendor's pricing page doesn't mention the feature for any plan. It may still exist on a higher tier, as an add-on, or in a separate feature matrix, so check with the vendor before ruling a CRM out.
Monthly cost by team size (annual billing)
Pipeline & contacts only
| Team | Salesforce | Freshsales |
|---|---|---|
| 1 person | $0 ✓ Free Suite | $9 Growth |
| 3 people | $75 Starter Suite | $27 ✓ Growth |
| 10 people | $250 Starter Suite | $90 ✓ Growth |
| 25 people | $625 Starter Suite | $225 ✓ Growth |
| 50 people | $1,250 Starter Suite | $450 ✓ Growth |
Workflow automation
| Team | Salesforce | Freshsales |
|---|---|---|
| 1 person | $25 Starter Suite | $9 ✓ Growth |
| 3 people | $75 Starter Suite | $27 ✓ Growth |
| 10 people | $250 Starter Suite | $90 ✓ Growth |
| 25 people | $625 Starter Suite | $225 ✓ Growth |
| 50 people | $1,250 Starter Suite | $450 ✓ Growth |
Automation + email sequences
| Team | Salesforce | Freshsales |
|---|---|---|
| 1 person | — | $39 Pro |
| 3 people | — | $117 Pro |
| 10 people | — | $390 Pro |
| 25 people | — | $975 Pro |
| 50 people | — | $1,950 Pro |
Each cell is the cheapest plan that fits the team and lists every feature in that row's need, using each vendor's seat minimums and caps. ✓ marks the cheaper option.
Where each one comes out ahead
Salesforce
- Has a free plan (up to 2 users); Freshsales doesn't list one
Choose Salesforce if you expect to need deep customisation, forecasting and a large partner ecosystem as you grow.
See Salesforce pricingFreshsales
- Lower entry price: Growth at $9 vs Starter Suite at $25 per user per month
- Cheaper route to workflow automation for 10 people: $90 vs $250 a month
- Lists email sequences (from Pro); Salesforce's pricing page doesn't
- Cheaper route to sales forecasting for 10 people: $590 vs $1,000 a month
Choose Freshsales if you already use Freshworks support tools or want the cheapest entry tier with basic workflows.
See Freshsales pricingWorth knowing
- Salesforce: Salesforce says most of its products use annual contracts.
- Salesforce: Only Starter Suite is shown with month-to-month billing; every higher edition is billed annually.
- Freshsales: Growth lists only basic workflows; the pricing page doesn't say what the limits are.
- Freshsales: Branded documents and the Freddy AI Agent are paid add-ons on every plan.
FAQ
Is Salesforce or Freshsales cheaper?
For 10 people who need workflow automation, Freshsales is cheaper: Growth at $90 a month vs Salesforce Starter Suite at $250, a difference of $1,920 a year.
Which has a free plan, Salesforce or Freshsales?
Salesforce has one for up to 2 users; Freshsales doesn't list one.
Can I pay monthly for Salesforce and Freshsales?
Salesforce publishes month-to-month prices; Freshsales publishes month-to-month prices.
Related comparisons
Full details: Salesforce pricing · Freshsales pricing