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Nutshell vs Close
A small-business CRM that bundles web chat, forms and basic email marketing into every plan and promises live support on all of them. Built for high-volume inside sales, with calling, email and SMS in one place, plus an AI agent that works leads.
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Both are credible choices; the right one depends on team size, billing preference and which tier you need for automation. The tables below use each vendor's published prices and seat rules, so the totals are what a team of that size would be billed before tax.
At a glance
| Nutshell | Close | |
|---|---|---|
| Score | 35.2 / 100 | 27.4 / 100 |
| Cheapest paid plan (annual) | Foundation: $13 | Solo: $9 |
| Top published price (annual) | Enterprise: $79 | Scale: $139 |
| Free plan | Not listed | Not listed |
| Month-to-month billing | Yes | Yes |
| Trial | free 14-day trial, no credit card | free 14-day trial, no credit card |
| Seat rules | no seat minimum listed | Solo capped at 1 user |
| Workflow automation | Pro and upSales automation | Growth and upAutomated workflows |
| Email sequences / cadences | Not listed | Not listed |
| Sales forecasting | Not listed | Not listed |
| Single sign-on (SSO) | Enterprise and upEnterprise SSO | Not listed |
"Not listed" means the vendor's pricing page doesn't mention the feature for any plan. It may still exist on a higher tier, as an add-on, or in a separate feature matrix, so check with the vendor before ruling a CRM out.
Monthly cost by team size (annual billing)
Pipeline & contacts only
| Team | Nutshell | Close |
|---|---|---|
| 1 person | $13 Foundation | $9 ✓ Solo |
| 3 people | $39 ✓ Foundation | $105 Essentials |
| 10 people | $130 ✓ Foundation | $350 Essentials |
| 25 people | $325 ✓ Foundation | $875 Essentials |
| 50 people | $650 ✓ Foundation | $1,750 Essentials |
Workflow automation
| Team | Nutshell | Close |
|---|---|---|
| 1 person | $42 ✓ Pro | $99 Growth |
| 3 people | $126 ✓ Pro | $297 Growth |
| 10 people | $420 ✓ Pro | $990 Growth |
| 25 people | $1,050 ✓ Pro | $2,475 Growth |
| 50 people | $2,100 ✓ Pro | $4,950 Growth |
Automation + email sequences
| Team | Nutshell | Close |
|---|---|---|
| 1 person | — | — |
| 3 people | — | — |
| 10 people | — | — |
| 25 people | — | — |
| 50 people | — | — |
Each cell is the cheapest plan that fits the team and lists every feature in that row's need, using each vendor's seat minimums and caps. ✓ marks the cheaper option.
Where each one comes out ahead
Nutshell
- Cheaper route to workflow automation for 10 people: $420 vs $990 a month
- Lists single sign-on (from Enterprise); Close's pricing page doesn't
Choose Nutshell if you want a straightforward CRM with human support and no seat minimums.
See Nutshell pricingClose
- Lower entry price: Solo at $9 vs Foundation at $13 per user per month
Choose Close if your reps spend their day on the phone and you want a dialer inside the CRM.
See Close pricingWorth knowing
- Nutshell: Nutshell's plan names are images on the pricing page; they are read from its "Everything in …" lines.
- Nutshell: No seat minimums or maximums.
- Close: Each card carries two prices without saying which is monthly; we treat the lower one as the annual price because the annual option is labelled "save up to 50%".
- Close: Solo and Essentials don't include workflows.
FAQ
Is Nutshell or Close cheaper?
For 10 people who need workflow automation, Nutshell is cheaper: Pro at $420 a month vs Close Growth at $990, a difference of $6,840 a year.
Which has a free plan, Nutshell or Close?
Nutshell doesn't list one; Close doesn't list one.
Can I pay monthly for Nutshell and Close?
Nutshell publishes month-to-month prices; Close publishes month-to-month prices.
Related comparisons
Full details: Nutshell pricing · Close pricing