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Salesforce vs Nutshell
The enterprise heavyweight: a long edition ladder that starts with a small-business suite and climbs to AI-heavy editions sold on annual contracts. A small-business CRM that bundles web chat, forms and basic email marketing into every plan and promises live support on all of them.
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Both are credible choices; the right one depends on team size, billing preference and which tier you need for automation. The tables below use each vendor's published prices and seat rules, so the totals are what a team of that size would be billed before tax.
At a glance
| Salesforce | Nutshell | |
|---|---|---|
| Score | 58 / 100 | 35.2 / 100 |
| Cheapest paid plan (annual) | Starter Suite: $25 | Foundation: $13 |
| Top published price (annual) | Max: $550 | Enterprise: $79 |
| Free plan | Yes, up to 2 users | Not listed |
| Month-to-month billing | Yes | Yes |
| Trial | free 30-day trial | free 14-day trial, no credit card |
| Seat rules | Free Suite capped at 2 users | no seat minimum listed |
| Workflow automation | Starter Suite and upBuilt-in Sales Flows and Lead Routing | Pro and upSales automation |
| Email sequences / cadences | Not listed | Not listed |
| Sales forecasting | Pro Suite and upSales Quoting and Forecasting | Not listed |
| Single sign-on (SSO) | Not listed | Enterprise and upEnterprise SSO |
"Not listed" means the vendor's pricing page doesn't mention the feature for any plan. It may still exist on a higher tier, as an add-on, or in a separate feature matrix, so check with the vendor before ruling a CRM out.
Monthly cost by team size (annual billing)
Pipeline & contacts only
| Team | Salesforce | Nutshell |
|---|---|---|
| 1 person | $0 ✓ Free Suite | $13 Foundation |
| 3 people | $75 Starter Suite | $39 ✓ Foundation |
| 10 people | $250 Starter Suite | $130 ✓ Foundation |
| 25 people | $625 Starter Suite | $325 ✓ Foundation |
| 50 people | $1,250 Starter Suite | $650 ✓ Foundation |
Workflow automation
| Team | Salesforce | Nutshell |
|---|---|---|
| 1 person | $25 ✓ Starter Suite | $42 Pro |
| 3 people | $75 ✓ Starter Suite | $126 Pro |
| 10 people | $250 ✓ Starter Suite | $420 Pro |
| 25 people | $625 ✓ Starter Suite | $1,050 Pro |
| 50 people | $1,250 ✓ Starter Suite | $2,100 Pro |
Automation + email sequences
| Team | Salesforce | Nutshell |
|---|---|---|
| 1 person | — | — |
| 3 people | — | — |
| 10 people | — | — |
| 25 people | — | — |
| 50 people | — | — |
Each cell is the cheapest plan that fits the team and lists every feature in that row's need, using each vendor's seat minimums and caps. ✓ marks the cheaper option.
Where each one comes out ahead
Salesforce
- Has a free plan (up to 2 users); Nutshell doesn't list one
- Cheaper route to workflow automation for 10 people: $250 vs $420 a month
- Lists sales forecasting (from Pro Suite); Nutshell's pricing page doesn't
Choose Salesforce if you expect to need deep customisation, forecasting and a large partner ecosystem as you grow.
See Salesforce pricingNutshell
- Lower entry price: Foundation at $13 vs Starter Suite at $25 per user per month
- Lists single sign-on (from Enterprise); Salesforce's pricing page doesn't
Choose Nutshell if you want a straightforward CRM with human support and no seat minimums.
See Nutshell pricingWorth knowing
- Salesforce: Salesforce says most of its products use annual contracts.
- Salesforce: Only Starter Suite is shown with month-to-month billing; every higher edition is billed annually.
- Nutshell: Nutshell's plan names are images on the pricing page; they are read from its "Everything in …" lines.
- Nutshell: No seat minimums or maximums.
FAQ
Is Salesforce or Nutshell cheaper?
For 10 people who need workflow automation, Salesforce is cheaper: Starter Suite at $250 a month vs Nutshell Pro at $420, a difference of $2,040 a year.
Which has a free plan, Salesforce or Nutshell?
Salesforce has one for up to 2 users; Nutshell doesn't list one.
Can I pay monthly for Salesforce and Nutshell?
Salesforce publishes month-to-month prices; Nutshell publishes month-to-month prices.
Related comparisons
Full details: Salesforce pricing · Nutshell pricing